The Rewards Plus Card can be used to earn points at any restaurant of AFG Vietnam, including all 06 brands: Al Frescos, Jaspas, Pepperonis, Papa Joes, Hot n Tasty, Jacksons Steakhouse throughout Vietnam.

NO: Rewards Plus Points are accumulated in the Rewards Plus cardholder's account and cannot be exchanged for cash, gift, inheritance or transferred.

For every 100.000 VND (One hundred thousand Vietnam Dong) a customer pays a bill when dining at a restaurant, placing take away orders or delivery orders, they will earn 01 point.

Points will be updated on your account within 12 hours.

The Rewards Plus Card birthday gift applies to members who have been registered with the Rewards Plus Card for at least two (02) months) and have at least (1) transaction at AFG Vietnam.

NO: Cardholders CAN ONLY redeem points at the Brand they earn the points in. Points are NOT transferrable across different Brands.

YES: Points are valid on a 364-day rolling cycle. If points are not used, they will expire and will not be available for redemption after 364 days.

Cardholders MUST show the Rewards Plus Card to redeem points. Therefore, cardholders can redeem points when dining at restaurant, ordering take away.

Cardholders CANNOT redeem collected points for any bill which has a discount or promotion applied at the restaurant.

Points redemption:

- Log in on your personal account

- Send an email to: Rewardsplus@afg.vn

- Ask the staff in an outlet to check for you.

The membership levels are defined by your total spend at our all restaurants, (across all brands) within 12 months: example:

  - Members who have registered for Rewards Plus Card over one (01) year: Calculate from one month before the previous birth month (Ex: If a customer has birthday in September 2020, Total Spend amount will be sum from 1st August 2019 to 31st July 2020)

  - To members who registered for Rewards Plus Card less than one (01) year: Calculate from the date you activated the card to one month before the coming birth month. (Ex: If a customer has birthday in September 2020, Total Spend amount will be the sum from the activated date of Rewards Plus Card to 31st July 2020)

We provide delivery within 10 km.

For orders over 2 million Vietnam Dong, Customers need to complete the transfer of payment before delivery.

Please contact the outlet and phone number that sent to you a confirmation SMS on.

Your orders must be valued over 100k and we deliver it FREE within 10 km.

You can call immediately the phone number of restaurant on messages you received when completing the order to change.

Around 45 mins to 60 mins, after you have order on the website and received confirmation of your order.

Currently, we only accept cash payment upon delivery. We will update other forms of payment at a later stage.

You can choose the time of delivery and you can note schedule of it.

Products on the website currently do not include 10% VAT.

You can add new address and consignee in the delivery information.