Frequently Asked Questions About Al Fresco’s – Answers to Your Questions

• Here's how to make the most of your Rewards Plus membership: 

  Earning Points is Easy! 

  • Dine-in: No sweat! Just scan the QR code on your bill before paying. 
  • Takeout & Delivery: Let our friendly staff know when you order so you don't miss out on points. 

  The More You Dine, the More You Earn! 

  • Standard & Deluxe: Every 100,000 VND you spend earns you 1 delicious point. 
  • Premium: Double the points! Premium members earn a whopping 2 points for every 100,000 VND. 

No, you can’t all those delicious rewards are just for you!

No, Customers must scan QR code on bill to earn points before the payment process is initiated. Customers need to notify staff when ordering take away, or during phone call orders for delivery. 

Your points will be updated within 12 hours of earning them. 

Standard Rewards Plus members will receive a birthday gift of 20 points and 10% off their birthday bill (available for any visit within 7 days of their birth date or on the actual birthday, cannot be redeemed with any other promotions). 

Simple! The more points you earn, the better the rewards... All transactional points earned in a 364-day period count towards your Rewards Plus level. Upon reaching 51 points you will upgrade to Deluxe level and upon reaching 151 points you will reach Premium level.  

Use them or lose them! Points are valid for 364 days.

Currently, points can only be redeemed at restaurants or for takeaway orders. Points cannot be redeemed on online orders.

Deluxe Rewards Plus members receive a voucher for a free dessert upon reaching the Premium level membership. During their birthday month they also receive 30 points and 15% off their birthday bill (available for any visit within 7 days of their birth date or on the actual birthday, cannot be redeemed with any other promotions). 

Find out more about the entire Rewards Plus membership scheme on this page. 

We provide delivery within 10 km.